Privacy Policy

Data Controller

Lou Freelance & Consulting Oy
Trading as Sincère Creative Consulting
VAT: FI34679699

Registered in Finland
email: info@sincerecreative.com
website: www.sincerecreative.com

What Information Is Collected

Depending on how you interact with the website, the following information may be collected:

• Name and email address (contact forms, project inquiries, newsletter sign-ups)

• Uploaded files (e.g. portfolios submitted through collaboration forms)

• Billing and payment information (processed securely via Stripe)

• Technical data such as IP address, browser type, and device information

• Website usage data via analytics and cookies

• Information from embedded content (e.g. video, social media)

How Your Information Is Used

Your information is used only when necessary and for clear purposes, including:

• Responding to inquiries and project requests

• Processing purchases and delivering digital products

• Managing client relationships and collaborations

• Improving website performance and user experience

• Sending occasional updates or communications you have opted into

• Meeting legal and accounting obligations

Your data is never sold or shared for marketing purposes.

Legal Basis for Processing (GDPR)

Personal data is processed based on one or more of the following:

• Your consent

• Performance of a contract (e.g. delivering purchased products or services)

• Legitimate business interest (e.g. improving services)

• Legal obligations
  

Cookies & Analytics

This website uses cookies and analytics tools to understand how visitors use the site.

• Squarespace Analytics

• Google Analytics

• Meta

You can manage or disable cookies through your browser settings. Continued use of the site implies consent to essential cookies.

Third-Party Services

Your data may be processed by trusted third-party services necessary to operate the business, including:

• Squarespace (website hosting)

• Stripe (payments)

• Squarespace Email Campaigns

• Analytics tools

All providers comply with applicable data protection regulations.

Data Storage & Security

Reasonable technical and organisational measures are taken to protect personal data. Data is stored only for as long as necessary for its intended purpose or as required by law.

Your Rights

You have the right to:

• Access your personal data

• Request correction or deletion

• Withdraw consent at any time

• Request data portability

• Lodge a complaint with a data protection authority

Request can be sent to info@sincerecreative.com

Changes to This Policy

This Privacy Policy may be updated occasionally. The latest version will always be available on this page.